General Questions
Do you guarantee success on each registration?
No. TelcoCompliance.com does not guarantee the approval of any
registration. We prepare and submit required documentation
(FCC, OCN, IPES, RMD, STIR/SHAKEN, 499A/Q, EIN, company
registrations) and ensure forms are accurate and compliant,
but final approval rests with the relevant regulatory agency.
Do you offer refunds if a registration is not approved?
No. Fees cover preparation and submission of paperwork and
guidance. Because approval decisions are made by agencies,
refunds are not provided. Clients should review service
details before purchase.
What if I change my mind after purchasing your services?
Services are non-refundable once purchased because our team
immediately begins preparing filings. Work performed cannot be
reversed; review scope before purchasing.
Can I do the filings myself?
Yes. You may file registrations yourself. We provide
step-by-step instructions and how-to guides for FCC, OCN,
IPES, STIR/SHAKEN, RMD, and 499A/Q filings. Our services are
optional and intended to save time and reduce errors.
Are your services mandatory?
No. Filing yourself is always an option. Many clients use our
services because of complexity and detailed requirements
involved in U.S. telecom compliance.
How do I start using your services?
Select the services you need on our website, submit the
required information, and make payment. Our team will contact
you to collect additional details and begin preparing your
filings.
Can I upgrade or add more services later?
Yes. Additional registrations or filings can be added at any
time; we coordinate new work with prior registrations to
maintain compliance.
What happens if a filing is late?
Late filings can result in penalties, interest, or other
enforcement actions by the FCC. Timely and accurate
submissions are crucial to avoid penalties and audits.
Can you assist with corrections or amendments?
Yes. If an error is discovered after submission, we guide and
assist with preparing and submitting corrections to keep
filings accurate and compliant.
How long will the entire process take?
Completion time depends on registration type, accuracy of
information provided, and agency processing times. Company
registration and EIN issuance can be fast in many cases; FCC,
OCN, STIR/SHAKEN, RMD, and IPES typically take days to weeks.
We provide estimated timelines per service.
Do you provide legal advice?
No. We provide compliance guidance and filing assistance but
not legal representation or legal advice. Consult a licensed
attorney for legal matters.
Can you handle corrections if an application is rejected?
Yes. We can provide guidance and assist in preparing
resubmissions, but final agency decisions remain outside our
control.
Company Registration
What is included in company registration service?
A complete end-to-end solution for establishing a U.S. legal
entity: advice on business structure (LLC, corporation,
partnership), state filings (Articles of
Incorporation/Organization), internal documents (bylaws,
operating agreements), registered agent selection, U.S.
address options, and alignment with FCC, IPES, and other
telecom filings.
How long does it take to register a company in the U.S.?
Timelines vary by state and type. Typically 1–3 weeks for
standard filings; delays can occur due to state backlogs or
documentation completeness. We manage timelines, review
documents, and advise on expedited filing options when
available.
EIN Registration
What is an EIN, and why is it important for telecom companies?
An EIN is an IRS-issued Employer Identification Number used
for tax purposes. It's required to open corporate bank
accounts, file FCC CORES registrations, submit 499A/Q filings,
and meet other federal requirements.
Can international companies obtain an EIN?
Yes. International companies can obtain an EIN without a U.S.
SSN or ITIN, though additional documentation may be required.
We guide international clients through the process.
FCC Registration
What is FCC registration and why is it necessary?
FCC registration records your company with the Federal
Communications Commission. It's mandatory for entities
providing telecom services in the U.S. and is required to
submit filings such as 499A/Q, obtain OCNs, participate in
IPES, and implement STIR/SHAKEN.
How long does FCC registration take?
Typically 1–2 weeks if documentation is accurate; delays can
occur for incomplete forms or agency backlogs. We pre-review
information to reduce delays.
Can a company change information after registration?
Yes. FCC records should be updated whenever there are changes
to corporate structure, ownership, contact information, or
operations. We provide guidance on accurate updates.
RMD (Robocall Mitigation Database) Registration
What is the Robocall Mitigation Database (RMD)?
The RMD is an FCC database tracking operators' compliance with
robocall mitigation requirements. Operators that originate
calls to U.S. numbers must register and provide mitigation
plans and supporting documentation.
Who must register in the RMD?
Any operator that originates calls to U.S. consumers — VoIP
providers, SIP carriers, international carriers, and PSTN
operators — must register if they originate U.S. traffic.
What are robocall mitigation measures?
Measures include STIR/SHAKEN implementation, traffic
monitoring, analytics to detect suspicious calls, and
policy-based call filtering. We help design and document
compliant mitigation strategies.
OCN (Operating Company Number) Registration
What is an OCN and why is it important?
An OCN is an Operating Company Number used for carrier
identification in routing and billing. It's assigned via
numbering authorities and is essential for recognition in the
call routing system.
How long does OCN registration take?
OCN registration typically takes 2–6 weeks depending on
application completeness and numbering authority response
times.
IPES (IP Enabled Services) Registration
What is IPES registration?
IPES registration allows operators to legally offer IP-based
services (VoIP) in the U.S. It requires company, service,
number range, and technical infrastructure details.
Can international carriers become IPES operators?
Yes. International carriers can register for IPES, usually
coordinating with a U.S.-registered entity and meeting FCC
documentation requirements.
How does IPES registration interact with STIR/SHAKEN?
IPES registration is a prerequisite for obtaining STIR/SHAKEN
certificates. We ensure registrations are linked and advise on
certificate integration.
STIR/SHAKEN Registration & Certificates
What is STIR/SHAKEN, and why is it important?
STIR/SHAKEN is a framework to combat caller ID spoofing by
digitally signing calls. It improves deliverability and
consumer trust and is required for many operators.
What is the difference between registration and obtaining a
certificate?
Registration enrolls your company as an authorized
participant; the certificate is the cryptographic credential
used to sign calls. Both are required to sign outbound calls.
Who issues STIR/SHAKEN certificates?
Approved Certificate Authorities issue STIR/SHAKEN
certificates after validating company and network details.
How long does STIR/SHAKEN registration take?
Typically 7–14 business days, subject to additional
verification and documentation completeness.
Can international carriers participate?
Yes. International carriers terminating or originating U.S.
calls must comply and can obtain certificates with required
documentation.
How do I renew a STIR/SHAKEN certificate?
Certificates usually expire annually. Renewal requires updated
company and network information submitted to the CA.
Do you assist with call authentication implementation?
Yes. We provide guidance on integrating certificates into
IP-PBXs, SIP trunks, and other infrastructure to ensure
correct call signing and verification.
499A/Q Filing
What are 499A and 499Q filings?
Forms 499A and 499Q report telecom revenues for Universal
Service Fund contribution calculations. 499A is annual; 499Q
is quarterly. Accurate reporting is essential to avoid
penalties.
Who must submit 499A/Q filings?
Any carrier, VoIP provider, or IPES operator offering services
in the U.S. that generates U.S.-based revenue must submit
these filings.
How often must 499A/Q filings be submitted?
499A is annual (previous calendar year). 499Q is submitted
quarterly.
What revenue data is needed?
Report all revenue from U.S. telecommunications services
(interstate, intrastate, international, IP-based) and
categorize according to FCC guidelines.
How long does filing take?
Preparation typically takes 3–5 business days if revenue data
is complete; submission is immediate via the FCC portal.
What happens if a filing is late?
Late filings can result in penalties, interest, or enforcement
actions. Timely submissions are critical.
Can you assist with corrections or amendments?
Yes. We guide and assist with corrections and resubmissions
when errors are found.
Payment, Pricing, and Costs
How much do your services cost?
Costs vary by service type, company complexity, and number of
filings. We provide customized quotes and bundled discounts
for multiple services.
Are there any hidden fees?
No. All fees are disclosed upfront. Additional charges only
apply if you request extra services beyond the initial
package.
Do you offer discounts for multiple registrations?
Yes. Bundled pricing and returning-client discounts are
available. Contact us for a personalized quote.
Can I pay for one service at a time?
Yes. Services can be purchased individually to match your
immediate needs.
What forms of payment do you accept?
We accept major credit cards, bank transfers, and online
payment platforms such as PayPal or Stripe; international
currency support via gateways is available.
Is there a subscription or recurring fee?
Standard services are one-time fees. Ongoing compliance
support or periodic filings can be provided under a separate
support plan with periodic fees.
Can international clients pay in foreign currencies?
Yes. We accept major global currencies through secure online
gateways.
Post-Registration Guidance
Do you provide guidance after registration?
Yes. We provide post-registration guidance for maintaining
compliance, annual filings, and updates to FCC, RMD,
STIR/SHAKEN, IPES, and 499 filings.
How do I maintain compliance annually?
Annual maintenance includes 499A filings, FCC updates for
ownership changes, STIR/SHAKEN renewals, and RMD updates. We
provide checklists and reminders.
Can you remind me of renewal deadlines?
Yes. We provide automated reminders and personalized guidance
for all important renewal deadlines.
Do you provide ongoing support for updates?
Yes. Ongoing support plans monitor regulatory changes and help
implement required updates to filings and technical
operations.
Can you advise on best practices to avoid call blocking?
Yes. We advise on STIR/SHAKEN implementation, accurate RMD
reporting, traffic verification, and monitoring to reduce
call-blocking risk.
Do you provide templates for compliance reports?
Yes. We supply templates for FCC filings, RMD documentation,
STIR/SHAKEN tracking, and internal audit logs.
International Clients
Can international telecom companies use your services?
Yes. We help international carriers comply with U.S. telecom
regulations including FCC, EIN, RMD, IPES, STIR/SHAKEN, and
499 filings.
What additional documentation is required for foreign
companies?
Typically corporate registration documents from the home
country, proof of ownership, director/officer IDs, and
sometimes notarized translations. A U.S. address or registered
agent may be required for certain filings.
Can you help with EIN, FCC, and RMD filings for international
clients?
Yes. We provide step-by-step guidance and complete filing
support, including CORES and RMD navigation and responses to
U.S. authorities.
Are there any restrictions for international carriers?
International carriers must comply with U.S. registration,
RMD, and STIR/SHAKEN requirements when originating or
terminating U.S. calls. Some filings (e.g., OCN) may require a
U.S. presence or designated agent.
Do you provide support in other languages?
Primary support language is English, but we assist with
clarifying and translating documentation when needed.
Can you help international carriers get U.S. phone numbers?
Yes. We provide guidance for obtaining U.S. numbers, IPES
registration, and ensuring OCN and FCC requirements are met.
Technical & Operational Questions
Can you help with number porting for registered carriers?
Yes. We guide the documentation, timelines, and coordination
required to port numbers without service interruption.
Do you assist with network implementation for STIR/SHAKEN?
Yes. We provide technical guidance for integrating
certificates, configuring SIP trunks, and ensuring proper call
signing and verification.
Can you advise on robocall mitigation technologies?
Yes. We recommend analytics, call filtering, AI-based
monitoring, and policy-based mitigation to reduce regulatory
risk.
Do you provide guidance for VoIP service setup?
Yes. We help implement VoIP services in alignment with FCC,
IPES, and STIR/SHAKEN requirements.
Can you help with compliance audits?
Yes. We prepare clients for audits with organized filings,
documentation verification, checklists, and mock audit
exercises.
Do you provide templates for internal compliance processes?
Yes. We supply templates, logs, and process guidelines for
annual reviews, network monitoring, and reporting.
Can you help with reporting to the FCC for future compliance
changes?
Yes. We monitor regulatory updates and assist with any
necessary filings or amendments to remain compliant.